Returns and Refund Policy

At Federal Technoz, we value your satisfaction. Please read this Returns and Refund Policy carefully.

1. Eligibility for Returns

  • Products must be returned within 3 days of receiving the order.

  • Only items in their original condition, unused, and with all original packaging and accessories are eligible for return.

  • Proof of purchase (invoice or order confirmation) is required for all returns.

2. Return Process

To return a product:

  1. Contact us at [email protected] with your order number and reason for return.

  2. Follow the instructions provided by our support team for returning the item.

  3. Return shipping costs may apply unless the item is defective or damaged during delivery.

3. Refunds

  • Refunds are issued after the returned item has been inspected and approved.

  • For Cash on Delivery (COD) orders, refunds will be issued in cash or as mutually agreed.

  • Please allow up to 7 business days for processing after we receive the returned item.

4. Non-Returnable Items

  • Items damaged due to misuse or mishandling after delivery

  • Items without proof of purchase

5. Defective or Damaged Items

If your product is defective or damaged during delivery:

  • Contact us immediately at [email protected]

  • Provide photos and a description of the issue

  • We will arrange a replacement or full refund at no additional cost to you

6. Contact Information

For returns, refunds, or related inquiries, contact:

Business Name: Federal Technoz
Email: [email protected]